Effective Date: Dec 29th 2025

1. Who we are

This Privacy Policy describes how Divine Blizz Catholic Media Trust (“Divine Blizz”, “we”, “us”, “our”) collects, uses, stores, protects and shares information when you use the Divine Blizz mobile applications, websites and associated digital services (“Services”).

Data Controller

Divine Blizz Catholic Media Trust
1st Floor, Adamstar Building, near Union Bank,
Onam Park, Mavelipuram, Kakkanad,
Kerala, India
Email: vinithmathews@gmail.com
Phone: +91-9544115378
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services and those additional terms become part of your agreement with us if you use those Services.
This Privacy Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Service located at https://blizz.app/privacy-policy

2. What Data We Collect

(A) Information You Provide Voluntarily
In this Policy, the term “personal information” includes any information that identifies or makes an individual identifiable. When you access or use our Services, we may generally collect the personal information described below.
  • Name, email address, phone number

  • Password (encrypted — we never view or store it in plain text)

  • Profile nickname, optional profile photo

  • Google Account info (name, email, profile picture, age range) if using Google Login

  • Newsletter signup information

  • Any message submitted through contact/support

    • (B) Automatically Collected Information
    Whether you’re taking a photo, answering Divine Blizz a question, or getting directions, you can do it knowing that Divine Blizz doesn’t gather your personal information to sell to advertisers or other organizations.
    Your personal data belongs to you, not others.
    • Device type, OS, model, screen resolution
    • IP address, general geo-location (not GPS precision)
    • App usage events (buttons clicked, screens visited)
    • Local Storage Data (settings, cached pages, prayer progress stored ON DEVICE ONLY)
    • Crash and performance logs (Google Play Console Analytics)
    (C) Location / Google Maps API
    The app may request location access to: Suggest nearby Mass timings or Catholic churches, Personalize some experience
    Location is not stored permanently and not shared with third parties. By using location features, you agree to Google Maps API Terms of Service.
    (D) No Advertising or Tracking Pixels
  • No Facebook pixel
  • No ad networks
  • No third-party marketing trackers

    • 3. How We Use Your Information

    We do not sell

    We do not sell or commercially share personal information with third parties.

    We use personal information to

    Purpose How the Information Is Used Legal Basis (GDPR)
    Provide Core App Features To deliver Bible readings, Rosary, Holy Mass timings, Catholic videos, audio, and radio functionality. Contract Necessity
    Account Creation & Login To create your user account, authenticate login via email or Google, and store profile data. Contract Necessity
    Syncing Prayer / Bible Progress To save and restore your prayer history, Rosary sessions, and Bible completion status. Legitimate Interest
    Personalization To offer a personalized user experience such as recently played media, saved churches, and location-based suggestions. Legitimate Interest
    Customer Support To respond to technical issues, handle complaints, or assist via email/phone. Legitimate Interest
    Newsletter Communication To send inspirational messages, Catholic news, or Divine Blizz updates (only if you opt-in). Consent (Opt-In)
    Analytics & Performance To monitor crashes and improve app reliability using Google Play Console analytics. Legitimate Interest
    Security & Abuse Prevention To prevent misuse, fraudulent behavior, and ensure safe platform operation. Legitimate Interest
    Future Donations (Not Active) To process donations and store legally-required receipt records once donations are enabled. Contract Necessity + Legal Obligation

    4. User Account

    Data Deletion
    You may delete your account at any time using our automated portal:
    👉 https://blizz.global/data-privacy
    Account deletion ERASES all stored personal data, except:
    Any legal records that may be required by law if donations/payments are later enabled.
    If you cannot access the deletion page, you may request deletion via:
    📧 Email: vinithmathews@gmail.com
    📞 Phone: +91-9544115378
    Data Retention

    We retain personal information only as long as necessary for the purposes stated in this policy or as required by law:

    Account Data:

    • Active accounts: Retained until you delete your account
    • Inactive accounts: Accounts inactive for 36 consecutive months will receive notice before deletion
    • After deletion: Account data is permanently erased within 30 days

    Analytics & Performance Data:

    • Crash logs and performance metrics: Up to 24 months from collection
    • App usage analytics: Up to 24 months from collection
    • After retention period: Data is permanently deleted or anonymized

    Support Communications:

    • Email/phone support records: Up to 36 months from last communication
    • Resolved issues: May be anonymized after 12 months

    Newsletter/Marketing Data:

    • Retained until you unsubscribe
    • After unsubscription: Removed from active lists within 30 days
    • Legal records of consent: Up to 3 years for compliance purposes

    Transactional/Donation Records (when implemented):

    • Receipt and tax records: 7 years as required by Indian tax law and international standards
    • Payment method information: Deleted within 90 days after transaction unless required for recurring donations

    Location Data:

    • Last location-based api provided lat/long data is stored for better personalization
    • It gets overwritten with next usage and gets deleted when the user account is deleted 

    Backup Systems:

    • Deleted data may persist in encrypted backups for up to 90 days before permanent deletion

    Legal Holds:

    • If required by law enforcement or pending legal proceedings, we may retain data beyond standard periods
    • You will be notified when legally permissible
    Data Sharing

    We share information only with trusted processors needed to operate our Services, including:

    • Google Firebase / Google Play Console

    • Cloud hosting providers (mainly AWS us-west-2 region)

    • Email delivery systems

    These providers process data strictly under agreements — not for their own use.

    We do not sell data.

    Cookies and Local Storage

    • Website may use cookies (analytics and preference cookies)

    • Mobile app uses on-device storage to store settings and progress
      Users may disable cookies in browser/device settings.

    5. Your rights

    ✦ GDPR Rights (EU Users)

    EU users may request:

    • Access to a copy of their data
    • Correction of inaccurate data
    • Deletion (“Right to be Forgotten”)
    • Withdrawal of consent
    • Data portability (export)
    • Restrict or object to processing
    Special Note for EU Users (GDPR Article 8)
    • Account creation restricted to 16+ without exception
    • We do not process children's data for profiling or targeted content
    • If parental consent is later introduced, we will implement verifiable mechanisms
    CCPA – California Consumer Rights

    California residents have the right to:

    • Know what personal data we collect
    • Request deletion
    • Know whether we sell or share data (we do not)
    • Be free from discrimination for exercising rights

    Deletion and access requests may be made through:<br>

    📧 vinithmathews@gmail.com

    📞 +91-9544115378

    CalOPPA – Online Privacy Requirements
    • This policy links clearly from our homepage and app
    • We disclose exactly what data we collect
    • Users may change or delete account information at any time
    • We honor "Do Not Track" browser signals where technically supported

    6. Children’s Privacy

    Users of any age may view faith content Account creation & data-collecting features are only for users 16+ in the EU We do not knowingly collect data from children under 16 in the EU If a parent believes a minor’s data is collected, contact us to request deletion
    In the United States (COPPA), account creation is only available to users aged 13 and above. Children under 13 may use Divine Blizz without logging in.
    Age Verification & Consent Mechanisms

    When creating an account, users encounter age verification before accessing data-collecting features:

    Before proceeding to login, a clear notice is shown to the user

    • Clear notice: "Only 13+ (U.S.) / 16+ (EU) may create accounts"
    • This appears before the login screen
    • Users of any age may browse faith content (Bible, prayers, videos) without logging in
    • No personal data is collected for non-account users beyond technical logs
    Parental Consent (where required)

    For jurisdictions requiring verifiable parental consent for minors:

    • We do not actively target or market to children
    • If a parent believes a minor's data was collected, contact us immediately for deletion

    7. International Data Transfer

    Our servers and service providers may be located in countries outside your own. By using the app, you understand that your information may be processed in those countries.

    We primarily use providers such as Google Firebase, Google Play Services, and cloud hosting platforms which apply commonly accepted security standards. We use encryption in transit, access controls, and reasonable technical safeguards to protect user information.

    We do not make legal representations about foreign laws or adequacy decisions. If you are located in a region with data protection laws (such as GDPR in the EU), your rights under those laws continue to apply, including the right to access, correct, delete, and withdraw consent. You may request these rights by contacting us.

    India – DPDPA
    For users in India, we process personal data in accordance with the Digital Personal Data Protection Act (DPDPA) to the extent applicable. Users may request access, correction, or deletion of data as provided in this Policy.

    Security Measures (Applies to All Users)
    - Encryption in transit (HTTPS)
    - Restricted access to stored data
    - Periodic internal reviews
    - Account deletion removes all stored information (excluding legal billing records if donations are enabled in the future)

    8. Security

    We use commercially reasonable physical, digital, and managerial safeguards. However, no system is guaranteed 100% secure.
    Do Not Track Disclosure (CalOPPA)
    Some browsers send a “Do-Not-Track” (DNT) signal. Our systems currently do not respond to every DNT signal, but: We do not sell or track users for advertising We do not profile or use ad personalization

    9. Links to Other Sites

    Our Services may link to external Catholic resources or YouTube integrations. We are not responsible for third-party privacy practices or content.

    12. Legal Age requirements

    • United States (COPPA): Account creation is only permitted for users 13 years and older. Children under 13 may use the app without logging in.

    • European Union (GDPR): Account creation is only permitted for users 16 years and older.

    • All ages may view content in the app without an account.

    If you believe a minor’s data is collected, contact us for deletion.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

    How You'll Be Notified:

    • Updated policy posted on this page with new "Effective Date"
    • In-app notification banner for material changes
    • Email notification to registered users (for significant changes affecting rights)
    • If material changes significantly affect how we use personal data, we will notify users in-app or by email when applicable.

    Material Changes: Significant changes affecting how we collect, use, or share data will require re-consent where legally required (especially for EU, Brazil, and Canada).

    Continued Use: By continuing to use Divine Blizz after the updated policy takes effect, you accept the changes. If you disagree, please delete your account before the effective date.

    Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

    General Inquiries: Divine Blizz Catholic Media Trust 📧 Email: vinithmathews@gmail.com 📞 Phone: +91-9544115378 📍 Address: 1st Floor, Adamstar Building, near Union Bank, Onam Park, Mavelipuram, Kakkanad, Kerala, India